The Quality System in force at our facility provides for the systematic monitoring of the satisfaction of our users. Every week we collect, strictly anonymously, your opinions about the treatments you have received and periodically compile summary reports, for both internal and external use.
Here the data for the year 2020
The following table shows the percentages of satisfied users for each area evacuate and the relative degree of satisfaction.
% Yes | % Enough | % No | |
Front desk personnel | 99,27 % | 0,73 % | 0 % |
Cleaning | 95,62 % | 4,38 % | 0 % |
Being on time | 97,08 % | 2,92 % | 0 % |
Massage Therapy | 90,47 % | 9,53 % | 0 % |
Physical Therapy | 95,34 % | 4,66 % | 0 % |
Medical Treatments | 91,24 % | 8,76 % | 0 % |
Overall Opinion | 93,43 % | 6,57 % | 0% |